Terms and Conditions


  • Terms and Conditions of Website Use

    This page (together with the documents referred to on it) tells you the terms of use on which you may make use of this website and any and all other online or digital platforms (including without limitation mobile and other applications, such as Facebook apps) which are maintained by PALMIERI d.o.o. (our "WebSite", "Site"). Please read these terms of use carefully before you start to use our Site.

    This Site is maintained by PALMIERI d.o.o. ("we" or "us") for the personal use, of persons who are lawfully permitted to purchase and consume alcoholic beverages, in countries and other territories where the sale, advertising and consumption of alcoholic beverages is lawful. By using our Site, you indicate that you accept these terms of use and that you agree to abide by them.

    Please exit our Site immediately if you do not accept these terms of use, if you are not of legal age for consuming alcoholic beverages in the country or other territory in which you are located, or if you are accessing our Site in a country or other territory where use of our Site is not permitted.

  • 1. INFORMATION ABOUT US

    PALMIERI d.o.o. is registered in Slovenia under company number 1913280000. Our registered office and main trading address is at Brodisce 9, 1236 Trzin, Slovenia. Our VAT number is SI99485877.

  • 2. SOCIAL RESPONSIBILITY

    We are extremely proud of our high quality brands, products and marketing. That pride goes hand in hand with a deep sense of responsibility and respect for the global communities that we serve and the individual consumers who enjoy our products. 

  • 3. ACCESSING OUR SITE

    Access to our Site is permitted on a temporary basis to users located in countries or other territories where the sale, advertising and consumption of alcoholic beverages is permitted. We reserve the right to withdraw, amend, suspend or terminate indefinitely the services we provide on our Site without notice. We will not be liable if for any reason our Site is unavailable at any time or for any period.

    You are responsible for making all arrangements necessary for you to have access to our Site. You are also responsible for ensuring that all persons who access our Site through your Internet connection are aware of these terms, and that they comply with them.

    If you choose, or you are provided with, a user identification code, password or any other piece of information as part of a registration scheme or a security procedure, you must treat such information as confidential, and you must not disclose it to any third party. We will not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section of these terms of use. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use. From time to time, we may restrict access to some parts of our Site, or our entire site, to users who have registered with us.

  • 4. INTELLECTUAL PROPERTY RIGHTS

    All intellectual property and database rights, in our Site, and in the materials published on it, including but not limited to trademarks, designs, logos, text, images, audio and video materials, look and feel and software (including code, interface and website structure) ("Materials") are owned by us, our subsidiaries, affiliates companies and/or any of our partners ("the Owners"). The Materials are protected by intellectual property laws and treaties around the world. All such rights are reserved. You may not remove any copyright or other proprietary notices from any Materials on our Site.

    We reserve the right to copy protect any of the Materials on our Site. Except as provided in these terms and conditions, the use of this Site does not grant you any rights, title, interest or license to any Materials you may access on this Site. Provided that you are located in a country or other territory where the sale, advertising and consumption of alcoholic beverages is permitted AND you have an age at which it is legal to purchase and consume alcoholic beverages (“Legal Drinking Age”) in the country or other territory in which you are located, you may print a reasonable number of hard copies, and may download extracts, of any page(s) from our Site for your lawful, personal, non-commercial use. Unless otherwise specifically authorised by us (by way of example only, explicit instructions such as “Click Here to Enlarge this Image”) you must not modify the paper or digital copies of any Materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text or proprietary notice. All other copying (whether in electronic, hard copy or other format) reproduction, transmission, public performance, distribution, commercial exploitation, adaptation, translation, modification, bundling, merging, sharing or making available to any person, or creation of any derivative works of our Site or the Materials on our Site is prohibited and may breach intellectual property laws and other laws worldwide.

    You must not use any part of the Materials on our Site for commercial purposes without obtaining a licence to do so from us and/or, where applicable, from the relevant Owner.

    If you print off, copy or download any part of our Site in breach of these terms of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the Materials you have made.

  • 5. ACCEPTABLE USE

    You may use our Site only for lawful purposes and we reserve the right, in our sole discretion, to terminate your use of the Site. You may not use our Site:

    • In any way that breaches any applicable local, national or international law or regulation.
    • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
    • For the purpose of harming or attempting to harm minors in any way.
    • To send, knowingly receive, upload, download, use or re-use any Material which does not comply with our content standards below.
    • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
    • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware ("Malicious Code").
  • 6. INTERACTIVE SERVICES

    We may from time to time provide interactive services on our Site including, without limitation, chat rooms and forums, bulletin boards, music mix rooms, image upload features, interactive drinks functionality and interactive clubfinder. Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, whether it is moderated and what form of moderation is used (including whether it is human or technical).

    We will make reasonable efforts to assess any possible risks for users from third parties when they use any interactive service provided on our Site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our Site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not. Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

  • 7. UPLOADING MATERIAL TO OUR SITE

    Any material you upload to our Site will be considered non-confidential and non-proprietary, and unless otherwise agreed in writing between us, we have the right to use, copy, distribute and disclose to third parties any such material in whole or in part for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our Site constitutes a violation of their intellectual property rights, or of their right to privacy. You waive any moral rights in respect of any material you upload to our Site.

    We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our Site.

    We have the right to remove any material or posting you make on our Site if, in our sole opinion, such material does not comply with the content standards below.

  • 8. RELIANCE ON INFORMATION POSTED

  • Commentary and other materials posted on our Site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Site, or by anyone who may be informed of any of its contents.

  • 9. OUR SITE CHANGES REGULARLY

    We aim to update our Site regularly, and may change the content at any time. Any of the material on our Site may be out of date at any given time, and we are under no obligation to update such material.

  • 10. OUR LIABILITY

    The material displayed on our Site is provided "as is" and without any guarantees, conditions or warranties as to its accuracy, to the extent permitted by law.

    Because some jurisdictions do not allow the exclusion or limitation of liability or damages, the Palmier's liability in such jurisdictions shall be limited to the fullest extent permitted by law.

    • All conditions, representations, or warranties of any kind, either express or implied, including warranties of merchantability or fitness for a particular purpose and other terms which might otherwise be implied by statute, common law or the law of equity.
    • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for: loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time, and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
  • 11. INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE AND EVENTS

    Your privacy is important to us. We process information about you in accordance with our Privacy Policy. By using our Site, you consent to such processing and you warrant that all data provided by you is accurate.

    The Palmieri may organise events in your country. We reserve the right to collect still and moving images at those events and to publish them on this Site and other websites operated by us for information purposes about our brands’ marketing activities. By accepting to be our guest at any such event, you also consent to being photographed and filmed during your attendance and grant us the right to publish your images on this Site and other websites for editorial purposes throughout the world in perpetuity without limitations and without any compensation. If your image is published on this Site or any of our websites and you disagree with its use, please ask us to remove it by writing to our Info mail at info@palmieri.si

  • 12. MALICIOUS CODE, HACKING AND OTHER OFFENCES

    You must not misuse our Site by knowingly introducing any Malicious Code. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack.

    We will report any such activity by you to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

    We will not be liable for any loss or damage caused by a distributed denial-of-service attack or Malicious Code that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any material posted on it, or on any website linked to it.

  • 13. LINKS FROM OUR SITE

    Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

  • 14. PAYMENT METHODS

  • The online store enable the following methods of payment:

        
    Cash in Advance. After receiving the order we will check product availability as well as your e-mail address to send an invoice to all data. After payment of the invoice and receipt of the purchase price for our account will be dispatched to the address for delivery.
        
    Credit and debit card. Online store palmieri.si allows you to pay with your credit or debit card. All payments are processed through Paymill (www.paymill.com) the payment service provider. Goods are dispatched after confirmation of payment, to the address of the buyer.
        
    PayPal payment. After the award of the contract the buyer is redirected to PayPal.com site, where payment is made by PayPal service. Goods are dispatched after confirmation of payment to the address of the purchaser.

    Until the full payment of the products of individual contracts remain subscribed products owned by the provider, even if they have already been delivered to the customer. In the event of default or. incomplete payment provider has the alternative right of the buyer to recover the product in perfect condition.

    Provider shall issue an invoice, which is sent electronically to the email address of the purchaser and tried as a valid proof of claim.
  • 15. E-SHOP PRICES

  • All prices are in euro. VAT should not be calculated on the basis of paragraph 1 of Article 94 of the Law on Value Added Tax. We reserve the right to change the price, unless stated otherwise (eg campaigns and special discounts). Prices are valid at the time of award of the contract and are subject to a recall. Prices are valid in the case of payment by the above methods of payment under the above conditions. These prices are valid only for purchases made at the online store.


  • Despite enormous efforts to ensure that the most up to date and accurate information, it may happen that the pricing information is incorrect. In this case, or in the event that the price of a product is changed during order processing, customer service will allow assignment of the purchase, but will also offer customer service solution that will go to the mutual satisfaction.

  • 16. RIGHT OF WITHDRAWAL FROM PURCHASE AND RETURN OF GOODS

  • The consumer has the right to 14 days of delivery of the goods to the provider in writing to withdraw from the contract, at the contact email address sales@palmieri.si requires but can also obtain a withdrawal form from the provider. The consumer must return the goods to the company within a further 14 days after written notification whereby he shall bear the direct cost of returning. Products must be unused, undamaged and in original packaging. It is accompanied by a copy of the invoice. The cost of returning goods shall be borne by the buyer. The landlord returned for a full refund as soon as possible, but no later than 14 days from receipt of notice of withdrawal from the contract and return the product. The purchaser must return the goods to the following address:
  • Palmieri d.o.o, Brodišče 9, 1236 Trzin.

  • Please note that shipments to ransom will be accepted.

  • 17. WARRANTY

  • This product has a warranty, if so indicated on the warranty card or invoice.

    This warranty is valid upon submission of the invoice.

    If the warranty information is, this product does not guarantee or indication at this time is unknown. In the latter case, the buyer can contact the provider that will provide up to date information.
  • 18. DELIVERY TIME

    If the product is in stock delivery time is 2-3 days after the purchase price is submited to our bank account. If the product is not in stock, the customer will be within one working day informed of this by e-mail.

    Online store wants as much as possible to satisfy the wishes of all our customers, so we charge a single fee of packing and delivery the purchased goods in the Republic of Slovenia. Delivery for shipments abroad are billed at rates of CityExpress. When buying in the amount of EUR 150 delivery is free in the Republic of Slovenia.

    Shipping is done through their office hours.
  • 19. ENTIRE AGREEMENT

    These terms of use, including our purchased Privat Policy (Zakon o varstvu potrošnikov)
    and Cookie Policy (Zakon o elektronskih komunikacijah) constitute the entire agreement between you and us in relation to your use of our Site. To the extent that software or other downloadable technology is expressly made available to you through the Site, such software may be subject to a licence agreement that is distributed or included with such software and you agree to abide by the terms and conditions of any such licence agreements. If any provision of these terms of use is found by a court of competent jurisdiction to be unenforceable or invalid, the parties nevertheless agree that the court should give effect to the parties' intentions as reflected in the provision, and the other provisions shall remain in full force and effect.

  • 20. INFORMATION ABOUT PALMIERI

  • Title: PALMIERI d.o.o
  • Address: Brodišče 9, 1236 Trzin, Slovenia
  • E-mail: info@palmieri.si
  • Tel. number : +386 51 606 013 (Klara) or +386 41 798 054 (Sabrina)
  • Tax Identification Number: SI99485877
  • Registration number: 1913280000
  • Banks and business accounts: IBAN SI56 2900 0005 0319 480 (UNICREDIT BANKA SLOVENIJA d.d.)